Introduction
Prem Mela (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
We may collect the following data from our users:
– Full Name, Email Address, Mobile Number
– Gender, Date of Birth, Profile Photos
– Messages, Friend Requests, Shopping Activities
– IP Address, Device Type, Browser Info, Location (with permission)
2. How We Use This Information
We use the collected data to:
– Create and manage user accounts
– Improve matchmaking and friend suggestion features
– Send important updates and notifications
– Process shopping orders and delivery updates
– Maintain a safe and secure environment for users
3. Data Sharing and Third Parties
We do not sell or rent your personal data. We only share it with trusted service providers like delivery partners (e.g., Delhivery) and payment gateways (e.g., Razorpay, Cashfree), solely to serve you better.
4. Cookies and Tracking
We use cookies to improve user experience, remember user preferences, and collect analytical data. You may choose to disable cookies via your browser settings.
5. User Control and Rights
Users have full control over their profiles. You may:
– Edit your profile anytime
– Delete or deactivate your account
– Control who sees your photos and data
– Contact us to remove or update data permanently
6. Security Practices
We implement strict technical and administrative security measures. Messages are encrypted and we regularly monitor the platform for abuse and fake profiles.
7. Children’s Privacy
Our platform is strictly for users aged 18 and above. No one under 18 is allowed to register.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users via email or in-app alerts for any significant changes.
9. Contact Information
If you have any questions or concerns, contact us at:
– Email: support@premmela.com
– WhatsApp: +919144556636
– Location: Burdwan, West Bengal, India
